Code of Conduct

The Collection at Riverpark, including all common areas, parking lots, parking structures, plazas, parks, and surrounding retail locations, is private property owned and/or managed by CenterCal Properties LLC. Entry onto The Collection at Riverpark constitutes the visitor’s consent to abide by this Code of Conduct. The Collection at Riverpark reserves the right to refuse or revoke access to any individual at any time, for any reason not prohibited by applicable anti-discrimination laws.

This Code of Conduct is established to protect the safety, comfort, and legitimate business interests of the Shopping Center, its tenants, employees, and guests. The Collection at Riverpark strives to provide an enjoyable and safe environment for all visitors. This Code of Conduct is in effect at all times. Security personnel and CenterCal employees are authorized to enforce this Code of Conduct on behalf of ownership and Management to protect persons, property, and business operations.

All guests must comply with lawful directives issued by Security personnel or Management.  Minors must not be left unattended at any time while on the property. Parents, guardians, and accompanying adults are responsible for the behavior and safety of all minors in their care. Individuals observed or reasonably suspected to be in violation of this Code of Conduct may be subject to corrective action, including but not limited to: verbal warning; direction to cease the prohibited activity; removal from the property; issuance of a trespass notice; and/or arrest where applicable under law.

Management reserves the right to modify or supplement this Code of Conduct at any time without prior notice to the general public.

The following activities are not permitted on The Collection property:

  1. Disruptive or Disorderly Behavior. Any type of behavior, action, or activity that causes public inconvenience, annoyance, or alarm, or that otherwise interferes with or disrupts the peace, harmony, or normal course of business at The Collection at Riverpark. This includes without limitation any acts of violence, intimidation, threats, fighting, or any offensive physical contact.
  2. Threats, Harassment, and Intimidation. Physically or verbally threatening any person, fighting, harassing, intimidating, intentionally following another person through the Center, engaging in unnecessary staring, or using sexually explicit language or conduct.
  3. Obscene or Offensive Language. The use of physical force, obscene language, obscene gestures, profanity, sexually explicit or abusive language, or slurs based on race, religion, ethnicity, gender, sexual orientation, disability, or any other protected characteristic that is likely to create a disturbance or impinge on the peace and comfort of the Center’s patrons or commercial partners.
  4. Excessive Noise. Yelling, screaming, singing, playing musical instruments, radios, or other communication or sound amplification devices, or otherwise communicating in a manner that creates noise of sufficient volume to impinge on the hearing or peace of the Center’s patrons or businesses.
  5. Prohibited Recreational Activities. Running, skating (including Heelys), rollerblading, skateboarding, bicycling, riding scooters (including e-scooters), e-bikes, Segways, hoverboards, operating a drone or other radio-controlled device, or engaging in any other form of personal or recreational transportation on sidewalks, in common areas, or in any area likely to interfere with the normal flow of pedestrian traffic or obstruct patrons’ views of windows and tenant displays, unless otherwise covered under the Americans with Disabilities Act.
  6. Improper Use of Property Features. Sitting, standing, jumping, and/or climbing on artwork, planters and plantings, railings, rocks, fountains, water features, walkways, handrails, stairs, escalators, trash receptacles, or other areas not specifically designed or designated for seating or guest use. Designated seating areas have been provided for guests’ convenience.
  7. Water Features and Fountains. Wading, climbing, dipping, or playing with any water feature, fountain, its equipment, planters, and surrounding seating areas. Water features and fountains are for viewing purposes only.
  8. Elevator Safety. Jumping within elevators. Such activity may result in entrapment or injury.
  9. Property Damage and Vandalism. Defacing, damaging, destroying, or tampering with any real or personal property belonging to the Center, its tenants, vendors, or patrons. This includes without limitation writing, spraying, scratching, etching, or otherwise affixing graffiti on any surface.
  10. Littering and Illegal Dumping. Creating litter by throwing, discarding, or depositing any paper, glass, or other material of any kind on the property, except in designated trash receptacles. Rummaging through or removing items from trash receptacles. Depositing, discarding, or abandoning any waste brought from off the property, including household, commercial, or construction waste, or any bulk item such as furniture, mattresses, appliances, tires, or electronics, anywhere on the property, including in, on, or adjacent to trash receptacles, dumpsters, or compactors.
  11. Unattended Personal Items. Leaving bags or other personal items unattended on the property. Unattended items are subject to search, removal, and disposal by Security or Management.
  12. Controlled Substances, Smoking, and Tobacco Products. The use of any controlled substance, tobacco, or smoking products is prohibited throughout the property, including without limitation traditional cigarettes, electronic cigarettes (e-cigarettes), vaporizers, vapes, chewing tobacco, and any illegal paraphernalia.
  13. Alcoholic Beverages. Possession of any open container, or other receptacle containing any alcoholic beverage, except in areas or businesses on the property that have been specifically designated, approved, and licensed for the dispensing, serving, and consumption of alcoholic beverages, or bringing any outside alcoholic beverage onto the property.
  14. Weapons Prohibition. Except for authorized law enforcement officers acting in the course of their official duties, possession of any item that could be used as a weapon is prohibited on the property. This includes, but is not limited to: firearms of any kind; explosives and fireworks; clubs, sticks, or clubbing or slugging devices of any kind (with the exception of umbrellas and walking canes); metal knuckles; stun guns; chemical dispensing devices; knives with blades over two (2) inches in length; and any other instrument, article, device, or object that may be used in any way to inflict bodily injury on another person or damage to property.
  15. Unauthorized Solicitation. Except as otherwise approved by management and permitted by applicable law, solicitation in any form, including without limitation asking for money, contributions, or donations of any kind, and the distribution of commercial advertising, promotional material, literature, leaflets, brochures, hand-outs, or any other similar materials for a commercial purpose.
  16. Public Events and Gatherings. Staging any form of public event, protest, public performance, or group gathering without the prior written approval of Management is prohibited, except as may permitted by applicable law.
  17. Clothing Requirements. Failure to be fully clothed. Wearing apparel that displays or exhibits lewd, obscene, or offensive language or images. Wearing apparel that disguises, obscures, or conceals the face, including but not limited to costumes, hoods, or masks, except where necessitated by a medical condition, worn for religious reasons, or required by governmental directives.
  18. Blocking Access and Congregating. Congregating in groups in a manner that hinders or interferes with the flow of other shoppers or obstructs entryways, walkways, or exits.
  19. Family Lounge and Amenity Use. Spending excessive amounts of time in family lounges or similar amenities. These areas are provided for the convenience of guests waiting for other visitors. Persons using these areas for extended periods of time may be asked to vacate to allow other guests to enjoy the amenity.
  20. Parking. Parking in any area other than those specifically designated for parking, overnight parking, or camping. Vehicles parked in violation of this section are subject to towing at the owner’s expense.
  21. Driving Conduct. Traveling in excess of posted speed limits, or disobeying traffic control devices or signals, acceleration, engine noise, burnouts, donuts, drifting, or any similar reckless driving behavior.
  22. Park-and-Ride Prohibited. Using the property as a park-and-ride facility or for ride-share staging purposes.
  23. Leash Requirement and Aggressive Animals. Bringing unleashed pets onto the property, or leaving pets unattended or secured to any fixture or device on the property, is prohibited. All pets must be kept on a leash and under the physical control of their owner at all times.
  24. Pet Waste. Failing to immediately clean up after their animals and properly disposing of all pet waste.
  25. Commercial Photography and Filming. Photographing, videotaping, and/or filming for any purpose other than personal use is prohibited without the prior written consent of Management. This includes without limitation photoshoots, video shoots, and commercial or media productions within the common areas of the property.
  26. Legal Compliance. Engaging in any act defined by or constituting a violation of any applicable federal, state, or local law or ordinance while on the property.
  27. Playground Conduct. The playground is for children ages 5–12 and is open daily during daylight hours, closing at dusk. Adults may not remain in the playground without children.

CONTACT INFORMATION

For questions regarding this Code of Conduct, please contact the Management Office at (805) 278-9500 during business hours.

This Code of Conduct is a partial list of rules applicable to The Collection at Riverpark. Additional rules and regulations may apply. The Collection at Riverpark and CenterCal Properties LLC reserve the right to amend this Code of Conduct at any time without prior notice.

Thank you for your cooperation.